For all warranty repair problems/complaints relating to La-Z-Boy or Morgan products we advise you to contact the retailer from which you first purchased the product.
With every La-Z-Boy product, you receive the famous La-Z-Boy limited warranty; one of the best in the industry.
LIMITATIONS APPLICABLE TO ALL WARRANTIES
ALL WARRANTIES ARE TO THE ORIGINAL PURCHASER FROM AUTHORIZED DEALERS ONLY. WARRANTIES ARE NOT TRANSFERABLE.
ALL WARRANTIES ARE LIMITED TO MANUFACTURING AND MATERIAL DEFECTS THAT APPEAR UNDER NORMAL USE. ADDITIONAL LIMITATIONS DESCRIBED HEREIN APPLY.
WARRANTIES ARE FOR REPAIR, REPLACEMENT, OR SUBSTITUTION ONLY, IN LA-Z-BOY’S SOLE DISCRETION.
SERVICE CALLS WILL INCUR A FEE IN THE EVENT THE SERVICE TECHNICIAN DETERMINES THE FAULT NOT TO BE A WARRANTABLE ISSUE.
WARRANTIES ARE VOIDED BY EVIDENCE OF EXCESSIVE SOILING, IMPROPER CLEANING OR TREATMENT, ABUSE, OR ABNORMAL USE OR USE CONTRARY TO THE ADVISORIES OR INSTRUCTIONS CONTAINED HEREIN. WARRANTIES DO NOT APPLY TO PRODUCTS USED FOR RENTAL, BUSINESS, COMMERCIAL, INSTITUTIONAL, OR OTHER NON-RESIDENTIAL USES.
Please review the warranty card that came with your product for warranty coverage.
WARRANTIES As of May 2014
ALL PRODUCTS (except case goods)
10 Year Warranty on frame, foam, seat springs and workmanship. 3 Year Warranty on leather, 1 Year Warranty on fabric.
LA-Z-BOY® RECLINER (120kg max) unless specified. Grand and Grand XL Recliners (135kg)
Lifetime Warranty on Mechanism (to the original purchaser)
10 Year Warranty on rocker springs and handle.
LA-Z-BOY® RECLINER POWER XR & XR+ (120kg max) unless specified.
Lifetime Warranty on Mechanism (to the original purchaser)10 Year Warranty on rockers springs and 2 Year Warranty on power components.
MORGAN RECLINER (120kg max)
5 Year Warranty on flick handle, cable and mechanism. 2 Year Warranty on power components where fitted.
MORGAN LIFT CHAIR (120kg max)
5 Year Warrany on mechansim. 2 Year Warranty on power components.
LUXURY LIFT CHAIR (150kg max) unless specified. Luxury Lift XL (170kg)
5 Year Warranty on mechanism. 2 Year Warranty on power components.
10 Year Warranty on mechanism, base and steel frame.
WOODEN FURNITURE RANGE
WARRANTIES: (As of August 2015)
Edminton / Manhattan Ranges
- 5 year warranty on timber
- 1 year warranty on fabric/ leather coverings
- 2 year warranty on hardware